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Saturday, November 20, 2010

Day One Hundred Forty-Two

Hm, just your typical day at work! I finally got recognized for all those ICE comments I got. What's an ICE comment, you ask? Well, ICE stands for... something... but it's basically a system where customers can rate how our service was and give us reviews. I got my first one in August when I helped a customer work through a refund/reschedule, and from there they came rolling in! Before, the comments could only be made online, but now we have cards in office, and I get a comment nearly every day. Not trying to brag, but that's awesome. ;)

Anyway! I was presented with an eagle for my nametag, for excellency in service, of course:


(we put our hometowns on there!)


I also received a certificate, marking my first comment, and a gold star for each subsequent comment. I have four gold stars so far! I should have more, but they're kind of slow in handing these things out, as evidenced by the fact that I only received this certificate now and not in August!


(yeah, they spelled my name wrong... *sigh*)


So that was cool. :) After work I hurried home to grab Kimber, and Dexter, and we went over to Christina's. We arrived at her house almost right when she was dropped off by a mutual friend. We hung out for a couple hours catching up on things before I came home.

I think I might go read! I finished Dragonfly in Amber a couple days ago and am now onto Outlander #3, Voyager. Tomorrow I have a writer's retreat that I'm kind of excited about! I hope it goes well!

3 comments:

  1. Wow Congrats on the award!! I love when good customer service is rewarded :) boo on them spelling your name wrong though... hope you have a great weekend!

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  2. thats really great! it's always so nice to be appreciated at work... even if they do spell your name wrong, hahaha. it happens.

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  3. Congratulations! You're great at your job and I am glad you are being recognized for it!

    How did you like the Outlander #2 book? I LOVED #1, I kind of lost my interest through #2, and now I am wondering if I should pick it up again and get going on #3??

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